Profile & Account Management

Your profile is your professional identity on Flexilocus. This guide covers everything you need to know about managing your profile, account settings, and discovery preferences to maximize your visibility to brands.

Editing Your Profile

Accessing Your Profile Settings

To edit your profile:

  1. Log in to your Flexilocus creator dashboard
  2. Click on your profile picture or name in the top navigation
  3. Select "Profile Settings" or "Edit Profile" from the dropdown menu
  4. You'll be taken to the profile editing page

Profile Information Fields

Full Name

  • What it is: Your display name that brands will see
  • Best practices:
    • Use your real name or established creator/brand name
    • Keep it professional and recognizable
    • Match the name you use across your social platforms for consistency
  • How to update: Simply click on the name field and type your updated name

Bio/About Me

  • What it is: A description of who you are and what you create
  • Character limit: Typically 500-1000 characters
  • Best practices:
    • Start with your niche or content focus
    • Highlight what makes you unique
    • Mention your audience demographics if relevant
    • Include your content style and values
    • Keep it engaging and authentic
  • Example: 
    Travel and lifestyle creator focused on sustainable tourism and budget adventures.
I create engaging video content and in-depth guides for millennials looking to
explore the world responsibly. My audience consists of 18-35 year-old travelers
interested in authentic cultural experiences. I've partnered with eco-friendly
brands and tourism boards to promote sustainable travel practices.

Profile Picture

  • Requirements:
    • Minimum size: 400x400 pixels (recommended: 1000x1000 pixels)
    • Accepted formats: JPG, PNG, WebP
    • Maximum file size: 5MB
  • Best practices:
    • Use a clear, high-quality image
    • Professional headshot or brand logo works best
    • Make sure your face is visible (if using a personal photo)
    • Use consistent imagery across platforms
    • Ensure good lighting and resolution
    • Avoid group photos or cluttered backgrounds

How to upload/change:

  1. Click on the "Upload Photo" or profile picture placeholder
  2. Select an image from your computer
  3. Crop or adjust if needed (using the built-in editor if available)
  4. Click "Save" or "Upload"

Username

  • What it is: Your unique identifier on Flexilocus (e.g., @username)
  • Important notes:
    • Usernames are stored without the @ symbol in the database
    • The @ symbol is automatically added when displaying your username
    • Must be unique across the platform
    • Can only contain letters, numbers, and underscores
    • Cannot be changed frequently (may have restrictions)
  • Best practices:
    • Match your social media handles for consistency
    • Keep it short and memorable
    • Make it professional and brand-appropriate
    • Avoid numbers or special characters unless part of your brand

Location

  • What it is: Your geographic location (city, country, or region)
  • Why it matters:
    • Helps brands find local creators
    • Relevant for location-specific campaigns
    • Useful for brands targeting specific markets
  • Privacy: You control how specific you want to be (country vs. city)

Languages

  • What it is: Languages you speak and create content in
  • Why it matters:
    • Brands targeting specific language markets can find you
    • Important for international campaigns
    • Shows your content reach potential
  • How to add: Select all languages you're fluent in from the dropdown menu

Profile Visibility Settings

Control how your profile appears to brands and on the platform:

Public Profile

  • Enabled: Your profile can be viewed by anyone with your link
  • Disabled: Only brands you're actively working with can see your full profile
  • Recommendation: Keep this enabled to maximize opportunities

Brand Discovery Access

  • What it means: Allows brands to find you in the creator discovery section
  • When enabled: Your profile appears in brand searches and filters
  • When disabled: Brands cannot discover you, but you can still apply to campaigns or reach out to brands
  • How to toggle: Go to Profile Settings → Discovery Settings → Enable/Disable Brand Discovery

Saving Your Changes

After making edits:

  1. Scroll to the bottom of the profile page
  2. Click "Save Changes" or "Update Profile"
  3. Wait for the confirmation message
  4. Your changes are now live

Best Practices for an Attractive Profile

  1. Professional Photo: Invest in a high-quality profile picture
  2. Compelling Bio: Write a bio that tells your story and highlights your unique value
  3. Complete All Fields: Fill out every section—incomplete profiles get fewer opportunities
  4. Keywords: Include relevant keywords in your bio for better discoverability
  5. Update Regularly: Keep your profile current with your latest content focus and achievements
  6. Authenticity: Be genuine—brands value authentic creators
  7. Showcase Personality: Let your unique voice shine through your profile

Account Settings

Managing Your Account

Access account settings by navigating to:

  1. Profile menu (top right)
  2. Settings or Account Settings
  3. Account tab

Changing Your Email Address

Your email is crucial for notifications and account recovery.

Steps to update:

  1. Go to Account Settings
  2. Find the "Email Address" section
  3. Click "Change Email"
  4. Enter your new email address
  5. Verify the new email through the confirmation link sent to your inbox
  6. Confirm the change with your current password

Important notes:

  • You'll need to verify the new email before it becomes active
  • Notification emails will be sent to the new address once verified
  • Keep your email up to date to avoid missing collaboration opportunities

Password Management and Security

Changing Your Password:

  1. Navigate to Account Settings → Security
  2. Click "Change Password"
  3. Enter your current password
  4. Enter your new password (must meet security requirements)
  5. Confirm your new password
  6. Click "Update Password"

Password Requirements:

  • Minimum 8 characters
  • Mix of uppercase and lowercase letters (recommended)
  • At least one number (recommended)
  • Special characters for added security (recommended)

Security Best Practices:

  • Use a unique password for Flexilocus (don't reuse passwords from other sites)
  • Change your password every 3-6 months
  • Never share your password with anyone
  • Use a password manager to generate and store strong passwords
  • Enable two-factor authentication if available

Account Verification Status

Your account may have different verification statuses:

Email Verified

  • ✅ Shows you've confirmed your email address
  • Required for full platform access
  • If not verified, check your email for the verification link

Identity Verified (if applicable)

  • May be required for certain features or payment processing
  • Follow the verification process if prompted
  • Usually involves providing identification documents

Channel Verified

  • Separate from account verification
  • Indicates your channels have been admin-approved
  • See Channel Management for details

Account Issues and Support

Common Account Issues:

Can't log in:

  • Check that you're using the correct email and password
  • Try resetting your password using "Forgot Password"
  • Check if your account email needs verification
  • Clear browser cache and cookies

Email not received:

  • Check your spam/junk folder
  • Add Flexilocus email addresses to your safe senders list
  • Verify you entered the correct email address
  • Wait a few minutes and try resending

Account locked or suspended:

  • Contact support immediately
  • Review the terms of service to understand any violations
  • Provide any requested information to resolve the issue

How to Contact Support for Account Issues

If you need help with your account:

  1. Support Email: Look for the support email in the footer or help section
  2. Help Center: Browse this documentation for answers
  3. Contact Form: Fill out a support request form if available
  4. In-App Chat: Use the chat widget if implemented

What to include in your support request:

  • Your account email address
  • Username
  • Detailed description of the issue
  • Screenshots (if applicable)
  • Steps you've already tried
  • Any error messages you received

Deleting Your Account

If you need to delete your Flexilocus account:

Before you delete:

  • Complete any ongoing collaborations
  • Download any important data or messages
  • Understand that deletion may be permanent
  • Consider deactivating instead if you might return

Steps to delete (if available):

  1. Go to Account Settings
  2. Scroll to "Delete Account" or "Account Management"
  3. Click "Delete My Account"
  4. Confirm your decision
  5. Enter your password
  6. Provide feedback on why you're leaving (optional but appreciated)

What happens after deletion:

  • Your profile will be removed from discovery
  • Your storefront will no longer be accessible
  • You won't receive notifications or emails
  • Some data may be retained for legal/compliance purposes
  • You may not be able to use the same email to create a new account immediately

Discovery Settings for Creators

What is Brand Discovery Access?

Brand Discovery Access is a feature that allows brands to find your profile when they're searching for creators to collaborate with. When enabled, your profile appears in the brand's creator discovery section where they can filter and search for creators based on various criteria.

How Brand Discovery Works

  1. Brands Search: Brands use filters (platform, category, follower count, location, etc.) to find creators
  2. Your Profile Appears: If your profile matches their criteria, you appear in their search results
  3. Brands Review: They can view your storefront, channels, and offerings
  4. Brands Reach Out: Interested brands can send you collaboration invitations or proposals

Enabling/Disabling Brand Discovery

To enable:

  1. Go to Profile Settings or Discovery Settings
  2. Find "Brand Discovery Access" toggle
  3. Switch it to "Enabled" or "On"
  4. Save your settings
  5. Your profile is now visible to brands searching for creators

To disable:

  1. Navigate to the same settings page
  2. Toggle "Brand Discovery Access" to "Disabled" or "Off"
  3. Save your changes
  4. Your profile will no longer appear in brand searches

When to disable:

  • You're taking a break from new collaborations
  • You're at capacity with current partnerships
  • You're traveling or unavailable
  • You're restructuring your content or brand
  • You prefer to only work with brands you approach first

What Brands See When They Find You

When brands discover your profile, they can typically see:

Basic Information:

  • Your profile picture and name
  • Username and location
  • Bio/about section

Channel Information:

  • Your connected platforms (YouTube, Instagram, TikTok, etc.)
  • Follower/subscriber counts
  • Engagement rates (if available)
  • Channel categories and niches

Storefront Preview:

  • Your cover image
  • Featured channels
  • Service offerings and packages
  • Past brand collaborations (if you've added them)
  • Pricing (if you've made it visible)

Professional Details:

  • Content categories
  • Audience demographics (if provided)
  • Languages
  • Verification status

What brands DON'T see:

  • Your private messages or collaboration history with other brands
  • Your account email (unless you make it public)
  • Personal information you haven't added to your profile
  • Private analytics or performance data

Best Practices for Being Discoverable

  1. Complete Your Profile: Fill out every section to rank higher in searches
  2. Add Multiple Channels: More channels = more discovery opportunities
  3. Accurate Statistics: Keep your follower counts and engagement rates up to date
  4. Select Relevant Categories: Choose all categories that apply to your content
  5. Professional Storefront: Create an attractive, complete storefront
  6. Add Offerings: List your packages and services clearly
  7. Showcase Past Work: Add logos and samples from previous collaborations
  8. Verify Your Channels: Get admin verification to build trust
  9. Enable Discovery: Make sure the toggle is ON
  10. Regular Updates: Keep your profile fresh and current

Discovery Settings and Privacy

You control your visibility:

Fully Public:

  • Brand discovery enabled
  • Public storefront link accessible
  • Maximum visibility and opportunities

Selective Visibility:

  • Brand discovery enabled
  • Control what information is displayed
  • Hide pricing or certain details if preferred

Private:

  • Brand discovery disabled
  • You can still apply to campaigns
  • You can still send proposals to brands
  • Brands can't find you through search

Minimum Requirements for Brands to Contact You

Some brands may set minimum follower count requirements in their discovery settings. For example:

  • Brand A only wants to see creators with 10K+ followers
  • Brand B is open to micro-influencers (1K+ followers)

Your role: Ensure your channel statistics are accurate so you appear in the right brand searches. Don't inflate numbers—brands will verify before collaborating.

Making the Most of Discovery

Optimize for Search:

  • Use keywords in your bio that brands might search for
  • Select all relevant content categories
  • List all platforms you're active on
  • Include demographic information about your audience

Stand Out:

  • Professional photos and branding
  • Compelling bio that shows personality
  • Clear, competitive pricing
  • Strong portfolio of past work
  • Quick response time to inquiries

Stay Active:

  • Log in regularly
  • Respond promptly to messages
  • Update your profile periodically
  • Add new channels or content as you grow

Profile Optimization Checklist

Use this checklist to ensure your profile is fully optimized:

  • Profile picture uploaded (high-quality, professional)
  • Full name added (accurate and professional)
  • Username set (consistent with your brand)
  • Bio written (compelling, detailed, keyword-rich)
  • Location added
  • Languages selected
  • Content categories chosen (all relevant ones)
  • Email verified
  • Brand Discovery Access enabled
  • At least one channel added and verified
  • Storefront built with offerings and pricing
  • Past work/brand logos added (if applicable)
  • All profile sections completed
  • Settings reviewed and configured

Next Steps

Now that your profile is set up:

  1. Add Your Channels → Channel Management
  2. Build Your Storefront → Storefront
  3. Start Getting Discovered → Discovering Brands

Your profile is the foundation of your success on Flexilocus. Keep it updated, professional, and authentic to attract the best brand partnerships!