Platform Policies

Understanding Flexilocus policies helps ensure you stay in good standing and get the most from the platform. This guide covers terms of service, community guidelines, content standards, and privacy policies for creators.

Creator Terms of Service

User Agreements

By using Flexilocus, you agree to:

  • Provide accurate information in your profile
  • Use the platform in accordance with its intended purpose
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Maintain professional conduct
  • Honor your commitments to brand partners
  • Follow platform guidelines and policies

Your Rights:

  • Own your content and intellectual property
  • Control what collaborations you accept
  • Set your own rates and terms (within reason)
  • Access your account and data
  • Terminate your account (subject to active obligations)

Platform Rights:

  • Moderate and remove content that violates policies
  • Suspend or terminate accounts that breach Terms of Service
  • Update Terms of Service with notice
  • Enforce community guidelines
  • Resolve disputes according to policies

Account Responsibilities

You Are Responsible For:

  • Account Security: Keep login credentials secure and confidential
  • Accurate Information: Provide truthful, current information
  • Content Ownership: Ensure you have rights to content you upload
  • Tax Obligations: Report and pay taxes on your earnings
  • Legal Compliance: Follow all applicable laws (FTC, GDPR, etc.)
  • Communication: Respond to brands and platform communications reasonably
  • Deliverables: Complete agreed-upon work for brand partners
  • Professional Conduct: Maintain respectful, professional behavior

Account Sharing:

  • Do not share your account with others
  • Each person should have their own account
  • You're responsible for all activity on your account

Account Security:

  • Use strong, unique passwords
  • Enable two-factor authentication if available
  • Log out of shared devices
  • Report suspicious activity immediately
  • Don't click suspicious links claiming to be from Flexilocus

Content Ownership

Your Content:

  • You retain ownership of content you create
  • You grant Flexilocus limited rights to display your profile and portfolio
  • You grant brands usage rights as specified in collaboration agreements
  • Platform may showcase your work in marketing materials (with permission)

Brand Content:

  • Brands own their trademarks, logos, and proprietary materials
  • You receive temporary usage rights per collaboration agreements
  • Respect usage limitations and expiration dates
  • Don't misuse brand materials outside of agreed scope

Intellectual Property:

  • Don't use copyrighted material without permission
  • Respect trademark rights
  • Credit original creators when sharing others' work
  • Report intellectual property violations

Platform Rules

Prohibited Activities:

  • Creating fake or misleading profiles
  • Inflating follower counts or engagement metrics
  • Impersonating others or brands
  • Harassment, bullying, or threatening behavior
  • Spam or unsolicited commercial messages
  • Sharing inappropriate or illegal content
  • Attempting to circumvent platform fees
  • Using platform for purposes other than intended
  • Scraping data or using bots

Required Actions:

  • Disclose sponsored content per FTC guidelines
  • Honor collaboration commitments
  • Communicate honestly and professionally
  • Report violations or abuse
  • Keep contact information current
  • Verify ownership of channels and accounts

Termination Policies

Voluntary Termination (You Delete Your Account):

  • Complete active collaborations first or arrange with brands
  • Download your data before deletion
  • Account deletion may be permanent
  • Some data retained for legal compliance

Involuntary Termination (Platform Suspends/Bans You):

  • Serious or repeated Terms of Service violations
  • Fraudulent activity
  • Illegal behavior
  • Severe community guideline breaches
  • Non-payment of platform fees
  • Platform may suspend (temporary) or ban (permanent)

Appeal Process:

  • Contact support if you believe termination was in error
  • Provide explanation and evidence
  • Platform reviews and makes final decision
  • Some violations are not eligible for appeal

Community Guidelines

Professional Conduct

Expected Behavior:

  • Treat everyone with respect and courtesy
  • Communicate professionally with brands and platform
  • Be honest and transparent in all dealings
  • Honor your commitments and deadlines
  • Resolve disputes calmly and professionally
  • Give constructive feedback when appropriate

Respect for Others:

  • Treat brands, fellow creators, and platform staff with respect
  • Appreciate diverse perspectives and backgrounds
  • Assume good intent in communications
  • Give people benefit of the doubt

Communication Standards

Professional Communication:

  • Use appropriate language (no excessive profanity, offensive terms)
  • Be clear and concise
  • Respond in reasonable timeframes
  • Stay on topic
  • Be constructive in feedback

Prohibited Communication:

  • Harassment, threats, or intimidation
  • Hate speech or discriminatory language
  • Spam or repetitive unwanted messages
  • Sharing private information without consent
  • Impersonation or deception

Prohibited Activities

What You Cannot Do:

Fraudulent Behavior:

  • Misrepresenting your audience size or engagement
  • Buying fake followers or engagement
  • Creating multiple accounts to circumvent restrictions
  • Providing false information in applications
  • Falsifying performance reports

Abuse and Harassment:

  • Threatening, intimidating, or harassing brands or others
  • Discriminatory behavior based on protected characteristics
  • Bullying or targeted harassment
  • Unwanted sexual advances or comments
  • Doxxing (sharing private information)

Platform Manipulation:

  • Circumventing fees or payment systems
  • Exploiting bugs or loopholes
  • Automating account activity inappropriately
  • Interfering with platform functionality
  • Accessing others' accounts without permission

Illegal Activity:

  • Promoting illegal products or services
  • Engaging in or facilitating illegal transactions
  • Copyright infringement
  • Money laundering or fraud
  • Any activity that violates local, state, or federal laws

Reporting Violations

How to Report:

  1. Use "Report" function if available on content or profiles
  2. Contact support with detailed information
  3. Provide evidence (screenshots, links, descriptions)
  4. Include your contact information for follow-up

What to Report:

  • Terms of Service violations
  • Harassment or abusive behavior
  • Fraudulent accounts or activity
  • Inappropriate content
  • Suspected scams
  • Copyright or trademark violations
  • Spam

After Reporting:

  • Platform investigates reports
  • May take action if violations confirmed
  • Reporter typically not informed of specific action taken (privacy)
  • Serious violations may result in account suspension or ban

Content Guidelines

Acceptable Content

Appropriate Content for Flexilocus:

  • Professional portfolio showcasing your work
  • Legitimate sponsored content and collaborations
  • Educational content about your niche or creator journey
  • Testimonials and case studies
  • Professional communication with brands
  • Authentic self-promotion and branding

Quality Standards:

  • High-quality images and videos
  • Professional presentation
  • Accurate information
  • Well-written text without excessive errors
  • Appropriate for professional business context

Brand Safety

Brand-Safe Content: Ensure your content is appropriate for brand partnerships:

Avoid:

  • Excessive profanity or vulgar language
  • Controversial or divisive political content (unless that's your niche and brands are aligned)
  • Graphic violence or disturbing imagery
  • Sexual or suggestive content (unless niche-appropriate, like sex education)
  • Dangerous or illegal activities
  • Misinformation or conspiracy theories

Consider Your Audience:

  • Create content appropriate for your audience demographic
  • Brands evaluate your content for alignment with their values
  • Controversial content may limit partnership opportunities
  • Balance authenticity with professionalism

Disclosure Requirements

FTC Compliance (United States): All sponsored content must be clearly disclosed:

Required Disclosures:

  • "Ad", "#ad", "#sponsored", or "Sponsored by [Brand]"
  • Disclosure must be clear and conspicuous
  • Must be placed where hard to miss (beginning of content)
  • Verbal disclosure in video content (first 30 seconds)
  • Use platform disclosure tools (Instagram Paid Partnership tag)

Disclosure Best Practices:

  • Over-disclose rather than under-disclose
  • Make disclosures obvious and easy to understand
  • Don't bury disclosures in hashtags or "see more"
  • Disclose affiliate links and relationships
  • Include disclosures even for gifted products

International Requirements:

  • UK: ASA requires "#ad" or clear disclosure
  • EU: Similar transparency requirements
  • Research local regulations in your country
  • When in doubt, always disclose

Copyright and IP

Your Responsibilities:

Original Content:

  • Create original content or use licensed materials
  • Don't copy others' work without permission
  • Credit sources when using others' ideas or inspiration
  • Transformative use may be fair use (consult legal advice)

Music and Audio:

  • Use royalty-free or licensed music
  • Platform-provided audio (TikTok sounds, Instagram audio)
  • Obtain rights for commercial use in sponsored content
  • Popular songs may not be licensed for commercial use

Images and Graphics:

  • Use your own photos or licensed stock images
  • Don't use copyrighted images without permission
  • Brand-provided assets for collaborations are okay within scope
  • Give credit to photographers or artists when appropriate

Respecting Others' IP:

  • Don't use others' trademarks without permission
  • Don't impersonate brands or public figures
  • Respect copyright in all content you share
  • Remove content if you receive takedown notice

Quality Standards

Content Quality Expectations:

Visual Quality:

  • High-resolution images (not pixelated or blurry)
  • Good lighting and composition
  • Professional editing
  • Appropriate dimensions for platform

Written Content:

  • Proofread for spelling and grammar
  • Clear, coherent writing
  • Appropriate tone and style
  • Accurate information

Video Quality:

  • Clear video (1080p minimum for most platforms)
  • Good audio quality
  • Thoughtful editing
  • Appropriate length for platform and content type

Professional Presentation:

  • Consistent branding
  • Organized portfolio
  • Complete profile information
  • Current and accurate data

Privacy Policy

Data Collection

What Data Flexilocus Collects:

Account Information:

  • Name, email, username
  • Profile information you provide
  • Payment information (if applicable)
  • Channel statistics and demographics

Usage Data:

  • Platform activity (pages viewed, features used)
  • Communication with brands
  • Collaboration history
  • Performance metrics

Technical Data:

  • IP address
  • Browser and device information
  • Cookies and tracking technologies
  • Login history

Data Usage

How Your Data Is Used:

Platform Functionality:

  • Provide platform services
  • Facilitate brand connections
  • Process payments
  • Improve user experience
  • Customer support

Marketing and Communications:

  • Send transactional emails (collaboration updates)
  • Platform updates and announcements
  • Educational content (with your permission)
  • Marketing communications (opt-in)

Analytics and Improvement:

  • Understand platform usage
  • Improve features and functionality
  • Aggregate data for insights (anonymized)

Data Sharing

Who Sees Your Data:

Brands:

  • Information you choose to display publicly
  • Profile, storefront, and channel information
  • Communication within collaborations
  • Performance data you share
  • NOT your payment details or private information

Service Providers:

  • Payment processors (for transaction processing)
  • Cloud hosting providers
  • Analytics services
  • Email service providers
  • Only necessary data shared, under strict agreements

Legal Requirements:

  • If required by law, regulation, or legal process
  • To protect platform, users, or public safety
  • In connection with business transactions (acquisition, merger)

What Is NOT Shared:

  • Your password or login credentials
  • Payment information beyond what's necessary
  • Private messages (except as required by law)
  • Personal information without your consent

User Rights

Your Privacy Rights:

Access:

  • View your personal data
  • Download your data
  • Understand how your data is used

Control:

  • Update or correct your information
  • Delete your account and data (subject to legal requirements)
  • Opt-out of marketing communications
  • Control visibility of your profile

Portability:

  • Export your data
  • Transfer to another service (if technically feasible)

GDPR Rights (EU Users):

  • Right to access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making

How to Exercise Your Rights:

  • Access settings to manage preferences
  • Contact support for data requests
  • Use in-platform tools for data export
  • Allow reasonable time for requests to be processed

Privacy Controls

What You Can Control:

Profile Visibility:

  • Public vs. private profile
  • Brand discovery on/off
  • What information to display publicly

Communication Preferences:

  • Email notification settings
  • Marketing communication opt-in/out
  • Notification frequency

Data Sharing:

  • What metrics to share with brands
  • Integration permissions (YouTube, Instagram)
  • Usage analytics

Cookies and Tracking

How Cookies Are Used:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage
  • Advertising cookies (if applicable)
  • Your cookie preferences can often be managed

Third-Party Tracking:

  • Analytics providers (Google Analytics, etc.)
  • Social media integrations
  • Advertising partners (if applicable)
  • Review privacy policy for complete list

Policy Updates

How Policies Are Updated:

  • Policies may be updated periodically
  • Significant changes communicated via email and/or in-platform notification
  • Continued use of platform after changes indicates acceptance
  • Review policies regularly to stay informed

Staying Informed:

  • Check Terms of Service and policies periodically
  • Read update notifications carefully
  • Contact support with questions about changes
  • Understand your rights and responsibilities

Enforcement

How Policies Are Enforced:

  • Automated systems detect some violations
  • User reports reviewed by human moderators
  • Investigation of suspected violations
  • Actions taken based on severity and frequency

Potential Consequences:

  • Warning for minor or first-time violations
  • Temporary suspension for repeated or moderate violations
  • Permanent ban for severe or repeated violations
  • Legal action for illegal activity or serious abuse

Appeals:

  • If you believe enforcement action was in error, contact support
  • Provide explanation and evidence
  • Platform reviews and makes final decision
  • Some decisions are final and not subject to appeal

Questions About Policies?

If you have questions about any policies:

  1. Review the full Terms of Service and Privacy Policy on the website
  2. Search this help center for specific topics
  3. Contact support for clarification
  4. Consult legal counsel for legal advice (platform cannot provide legal advice)

Understanding and following platform policies ensures a positive experience for everyone and helps you build a successful creator business on Flexilocus!