Notifications & Communication
Effective communication is essential for successful collaborations on Flexilocus. This guide covers notification settings, email alerts, and best practices for professional communication with brands.
Email Notifications
Types of Email Notifications
Collaboration Notifications:
- New collaboration invitation from a brand
- Brand message in collaboration chat
- Collaboration status changes
- Content approved or revision requested
- Payment processed
Proposal Notifications:
- New proposal received
- Proposal accepted or countered
- Proposal terms updated
- Counter-proposal received from brand
Message Notifications:
- New message from brand in collaboration chat
- Unread messages reminder
- Important updates from brands
Campaign Updates:
- New campaigns matching your profile
- Campaign application status changes (accepted, rejected)
- Campaign deadlines approaching
- Campaign modifications or updates
Platform Notifications:
- Profile verification status updates
- Channel verification approved or rejected
- Platform announcements and updates
- Account security alerts
- Policy updates
Managing Notification Preferences
Accessing Notification Settings:
- Navigate to Settings or Profile menu
- Click "Notifications" or "Notification Preferences"
- Customize your notification settings
Customization Options:
- Turn specific notification types on/off
- Choose email vs. in-app notifications
- Set notification frequency (immediate, daily digest, weekly summary)
- Quiet hours (no notifications during specific times)
- Priority notifications (only critical alerts)
Recommended Settings:
- ✅ Enable: Collaboration invitations, proposals, approvals, payments
- ✅ Enable: Campaign application status changes
- ✅ Enable: Important messages from brands
- ⚠️ Consider: Daily digest for less urgent updates
- ❌ Disable: Marketing emails if not interested
Communication Best Practices
Response Time Expectations
Industry Standards:
- Critical Messages: Within 24 hours
- Standard Messages: Within 48 hours
- Non-Urgent: Within 3-5 business days
Setting Your Own Standards:
- Communicate your typical response time to brands
- Set auto-reply if you'll be unavailable
- Acknowledge messages even if you need time to provide full response
What Brands Expect:
- Prompt responses during active collaborations
- Acknowledgment of important updates
- Proactive communication about delays or issues
- Professional, timely engagement
Professional Messaging Etiquette
Do's:
- ✅ Use proper grammar and spelling
- ✅ Be polite and courteous
- ✅ Stay professional while being friendly
- ✅ Be clear and concise
- ✅ Proofread before sending
- ✅ Use appropriate tone for the situation
- ✅ Address people by name
Don'ts:
- ❌ Use excessive slang or emojis
- ❌ Be overly casual or unprofessional
- ❌ Send messages late at night (unless urgent)
- ❌ Use all caps (seems like shouting)
- ❌ Be demanding or entitled
- ❌ Ghost brands or delay responses unnecessarily
- ❌ Share confidential information
Clarity in Negotiations
Be Specific:
- State your rates clearly
- Define deliverables precisely
- Outline your requirements
- Set clear expectations
Ask Questions:
- Clarify anything ambiguous
- Confirm your understanding
- Request additional information when needed
- Don't assume—verify
Document Agreements:
- Use formal proposals for important terms
- Reference agreements in messages
- Keep records of what was agreed upon
- Confirm changes in writing
File Sharing Guidelines
Best Practices:
- Name files descriptively
- Use version numbers for drafts
- Compress large files if needed
- Use cloud storage for very large files
- Ensure proper file formats
- Test files before sharing
Security:
- Don't share personal sensitive information
- Be cautious with proprietary brand materials
- Use secure sharing methods
- Follow brand's file security requirements
Asking Questions Effectively
Good Questions:
- Specific and focused
- Asked at appropriate times
- Show you've done research
- Include context
Example: "For the Instagram Reel deliverable, should I feature the product in the first 3 seconds or can I build up to it? I want to ensure it meets your campaign goals while maintaining authenticity for my audience."
Building Brand Relationships
Long-Term Thinking:
- Treat every collaboration as potential long-term partnership
- Go above and beyond
- Stay in touch after projects end
- Share relevant updates or achievements
- Express gratitude
Relationship Building Actions:
- Thank brands for opportunities
- Share performance results proactively
- Ask for feedback on your work
- Suggest ideas for future collaborations
- Maintain professionalism always
Next Steps
- Optimize Settings → Configure your notification preferences
- Review Active Collaborations → Ensure timely communication
- Build Relationships → Foster long-term brand partnerships
Professional communication is key to success on Flexilocus. Respond promptly, communicate clearly, and build lasting relationships with brands for continued opportunities!